Technical Services

Service - Professional Repair Shop

Cutting edge technology enables us to maintain and repair equipment quickly, conveniently and to the highest possible standard with an unwavering commitment to customer care.

The regional repair shop in Dubai provides the following services.

  • Repairs of defective products: Devices are repaired with original spare parts and following standardized processes.
  • Technical safety Check (TSC): To guarantee a safe and reliable use of the products a TSC needs to be performed every two years.
  • Configuration: The Configuration of devices according to customer needs.
    – Installation of a drug library.
    – Installation of customer specific modification data.
    – Setup of customer specific disposable list.

Ensure quality and usabilty 

So that your products maintain their value, we offer you our professional value preservation service. Our quality repair is based on the strict quality standards of instrument manufacture and guarantee the long life and proper functioning of your instrumentation. This allows you to ensure the quality and usability of your entire stock.

Insights - Are you asking yourself the same questions?

  • How valuable are my surgical instruments and how much do they depreciate daily?
  • How can I ensure the optimal functionality of my instruments?
  • What is the difference between repair services offered by the manufacturer and independent workshop repair?

Value proposition

The quality of a product frequently only becomes apparent in use and over its lifetime. So that your products maintain their value, we offer you our professional value preservation service. Our quality repair is based on the strict quality standards of instrument manufacture and guarantee the long life and proper functioning of your instrumentation. This allows you to ensure the quality and usability of your entire stock.
Our Technical Service is much more than just repair:

  • Repair Service
  • Set Refurbishment
  • Value Preservation
  • Set Reorganisation
  • Customer Service
  • Preventive Maintenance
  • Education

Your benefits & outcome

  • Condition as good as new after repair
  • Assurance of model consistency: Clear identification of the instruments
  • Highest functionality and safety guaranteed by the use of original spare parts
  • Preserving the value of your instruments
  • Reliability in use 

Technical service endoscopes

In cooperation with Aesculap Fleximed Denzlingen (Germany) we offer sophisticated solutions for fast and uncomplicated supply of endoscopes. The offering includes service and repair of endoscopes and light guide cables. The focus in service for endoscopes is to provide replacement scopes in return for a damaged scope.

Due to the experience in serial production of endoscopes Aesculap Fleximed is able to make use of the newest technology in the repair sector (for example laser-welded pipes, the newest coating and jointing techniques). The constant internal training courses for collaborators, coupled with their handicraft skill and their sense of responsibility for their work, guarantee a steady high level of quality.

You can reach us:

  • Sunday to Wednesday  08:00-17:00 CET
  • Thursday  08:00-16:00 CET
B. Braun Medical Gulf FZ-LLC
Aesculap Division
PO Box 485001, Laboratory Complex
Offices 202, 204 and 205 / Dubai Science Park
Dubai
UAE